rajabajih5's Privacy Policy

rajabajih5 ("we", "our", or "the platform") places the highest importance on the privacy of your personal information. This privacy policy explains what kind of information we collect, why we collect it, how we use it, and how we keep it secure when you visit our website rajabajih5.cam, register an account, or use our services.

By using our services, you agree to the terms of this privacy policy. If you have any questions, please contact us through the contact details provided below.

When you register with rajabajih5 or use our services, we may collect the following types of information:

1.1 Personal Identification Information

• Full name and date of birth (for age verification)
• Email address and mobile number
• National ID card or passport details (for KYC verification)
• Address and location information

1.2 Financial Information

• Payment method details (bKash, Nagad, Rocket, Upay, or bank account number)
• Transaction history — records of deposits and withdrawals
• Wallet balance and bonus information

1.3 Technical Information

• IP address and device type
• Browser and operating system information
• Cookie and session data
• Site usage behaviour and log files

1.4 Gaming Information

• Play history, bet amounts, and results
• Game preferences and usage patterns
• VIP tier and loyalty points information

rajabajih5 uses your information only for specific and legitimate purposes. The main reasons we use your data are as follows:

3.1 Account Management and Service Delivery

• Creating, managing, and keeping your account secure
• Processing transactions — deposits, withdrawals, and bonus distribution
• Keeping gaming services running and reliable

3.2 Legal and Regulatory Compliance

• Age verification — ensuring services are available only to those aged 21 and above
• Anti-money laundering (AML) and fraud detection
• Meeting the requirements of regulatory authorities

3.3 Security and Fraud Prevention

• Monitoring and preventing suspicious activity
• Ensuring account security
• Preventing misuse of our platform

3.4 Customer Support and Communication

• Providing assistance via 24/7 live chat
• Sending account-related notifications
• Informing you about bonuses, promotions, and service updates (subject to your consent)

3.5 Service Improvement

• Analysing and improving the user experience
• Planning the addition of new features and games
• Identifying and resolving technical issues

3.6 Responsible Gaming

• Monitoring gaming behaviour to support at-risk players
• Managing spending limits and self-exclusion features

rajabajih5 does not sell your personal information to third parties. However, information may be shared with the following parties in certain circumstances:

4.1 Service Provider Partners

Relevant information is shared with trusted technology partners to provide essential services such as payment processing (bKash, Nagad, Rocket, Upay, bank), KYC verification, data hosting, and game supply. These partners are required to comply with our privacy standards.

4.2 Legal Obligations

Information may be disclosed to meet lawful requests from law enforcement agencies, court orders, or the requirements of regulatory authorities. In such cases, we disclose only the information that is legally required.

4.3 Business Changes

In the event of a business merger, acquisition, or asset transfer, your information may be transferred. We will give you appropriate notice before any such change.

4.4 With Your Consent

For any sharing of information beyond the cases described above, we will obtain your explicit consent.

Cookies are small text files stored in your browser. rajabajih5 uses the following cookies:

• Essential Cookies: Required for the core functionality of the platform — login sessions and security tokens. These cannot be disabled.
• Functional Cookies: Used to remember language preferences and user settings.
• Analytical Cookies: Used to understand site usage patterns — these can be disabled.
• Marketing Cookies: Used to show relevant advertisements and promotions — activated with your consent.

You can change your cookie preferences at any time by going to your browser settings. However, disabling essential cookies may affect some functionality of the site.

We retain your information only for as long as necessary:

• Active Accounts: All information is retained for as long as the account remains active.
• Closed Accounts: In accordance with legal and regulatory requirements, information may be retained for a specified period after an account is closed.
• Financial Records: Records of financial transactions may be retained for an extended period in accordance with applicable law.
• Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies remain until their set expiry date.

After the retention period ends, information is securely deleted or anonymised.

rajabajih5 has adopted industry-standard technical and organisational measures to protect your information:

You have the following rights regarding your personal information:

• Right of Access: You can request to know what information we hold about you.
• Right to Rectification: You can request correction of incorrect or incomplete information.
• Right to Erasure: In certain circumstances, you can request deletion of your information (however, full deletion may not be possible if legal obligations exist).
• Right to Restrict Processing: In certain cases, you can request that processing of your information be limited.
• Right to Portability: You can request to receive your information in a machine-readable format.
• Right to Object: You can object to marketing communications at any time.
• Right to Withdraw Consent: For information processed on the basis of consent, you can withdraw that consent at any time.

To exercise these rights, please contact us by email. We will verify your request and respond as promptly as possible.

rajabajih5's services are for those aged 21 and above only. We do not knowingly collect any information from minors.

We carry out an age verification process at the time of registration. If we become aware that information from a minor has been collected, that information will be deleted immediately and the account will be closed.

If parents or guardians believe their child has registered on our platform, please contact us.

Our platform may include third-party services such as game providers (Pragmatic Play, Spribe, JILI, PG Soft, Evolution Gaming, and others) and payment gateways.

These third-party services have their own privacy policies. When you interact directly with their services, their policies apply. rajabajih5 is not responsible for the privacy practices of third parties.

We may update this privacy policy from time to time. For any significant changes, we will inform you in the following ways:

• By displaying a notice on our website
• By sending a message to your registered email
• By obtaining your consent again at the time of logging into the service

If you continue to use our service after the changes, you will be considered to have agreed to the new policy. It is your responsibility to review the changes.

The "Last Updated" date at the top of this privacy policy always reflects the date of the most recent change.

If you have any questions, concerns, or requests regarding this privacy policy, please contact us through the following: